Aequare wants you to be completely satisfied with your purchase. Most articles are accepted only for credit or exchange, and only if defective in workmanship or quality as determined by Aequare. Requests for return must be made within 15 days of date of delivery.
We guarantee that the chocolates will leave our facility in peak condition. If you are unsatisfied with your products we will gladly refund your purchase price, not including shipping charges. Products returned must be in absolutely new, unused, and uneaten condition for refund.
If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives. Shipping charges will not be re-funded. Please contact customer service for more information on returning an item.
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We buy our chocolate direct from a local grower based in Quevedo, in the Los Rios province of Ecuador. This is 100% single origin, single estate Arriba chocolate, grown and processed in Ecuador.
All our bars are handmade. The tiny bubbles and ridges you may see on the back of the bar are a reflection of our handmade philosophy-it doesn’t have to look perfect to taste great. We make each bar individually and package by hand with the utmost care and attention to detail.
Shipping Info
Shipping Cost: Starting at $15 (Requires 2-day). More info
Shipping Costs
option
typical delivery*
cost from our store
Ground
1-7 Days
Not Available**
Express Saver
1-5 Days
15% of subtotal, $10 shipping minimum
2-day Express
1-2 Days
20% of subtotal, $15 shipping minimum
1-day Express
1 Day
25% of subtotal, $30 shipping minimum
*add our Shipping Lead Time for overall delivery estimate.
**If you're near Cheyenne, Wyoming, Ground Shipping may be available for as low as $5.
Time to Ship Out: We usually ship within 1 days.
More info
Usually ships same day.
Shipping price includes a fee of $4.95 to cover this producer's packaging costs (applied once-per-transaction for any amount you buy from this producer).
Packaging Fee: $4.95 required for special packaging. More info